Refund policy

Refund Policy

30-Day Money-Back Guarantee

We want you to love your SnapCarry wallet. If you are not completely satisfied, you have 30 days from delivery to request a full refund.

Eligibility

• Item must be unused and in original packaging
• Request must be within 30 days of delivery
• Proof of purchase required

How to Request a Refund

Email support@snapcarry.shop with your order number and reason. We respond within 1-2 business days with return instructions.

Refund Processing

Once we receive and inspect your return, we process your refund within 5-7 business days to the original payment method.

Damaged or Defective Items

If your item arrived damaged or defective, contact us immediately. We will send a replacement or issue a full refund at no cost to you — no return required.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error.